FAQ

Purelife Healthcare specially planned Eldercare Service for aged people stays alone here far away from their loved ones. Generally eldercare service divided in two segment-
1. emergency service and the other is
2. Homecare service.
Purelife provides this two kind of service simultaneously for elderly people for not to feel them alone any time.

Our services cover a range of areas, including
1. Emergency response: Just press the button to speak to the Purelife Emergency response team. They will assess your situation and get you any kind of help you need. Help with hospital admission.
2. Purelife Healthcare manages the full admission and ongoing coordination of the member’s hospital stay, coordinating all payments to the hospital and keeping a running total. 
3.  Family caregiving solutions: Our care managers provide a high level of service to all our customers, promoting choice and control and also delivering care and support service. Basically it covers all medical, non medical and emergency assistance to our member.

Minimum you have to avail 7 days homecare services, but it will be customize up to situation basis.

No, care managers are non medical person but they are enough experienced to handle any emergency case or any medical assistance. They are also educated person for follow up to with any doctors or to do any official work .

Minimum 4 months you have to continue this package but it will be customize up to situation basis.

Generally we take 15-20 minutes to reach any emergency point and will take action accordingly upon the situation type .

Yes we assist.

The attendants we will assign for our customers are all background verified and enough trained to cope up with any situation smoothly, and also they are all our company executive. There is also replacement facility for any moment for any of home care service.

Yes, we provide experienced Physiotherapist at home with reasonable cost .

No we have no tie up with any multispecialty hospitals but as we deals with many emergency cases for our members we have a good bonding with some multispecialty hospitals .

Yes ,we have panel doctors and they are generally General Physician in qualification .

For any service availed at PureLife, payments can be made via the following modes
1.Credit Card
2.Debit Card
3.Net Banking
4.Financial Wallets (PayTM)
5.Cheque Payment
6.Cash payment